Customer Satisfaction Survey Example   Customer feedback can be beneficial to any business. This example of a customer satisfaction survey was created in less than 5 minutes with the SurveyShare online survey software. You could create and deploy your own a customer satisfaction survey with SurveyShare. Free membership is available, so you could gain insight into your client's behaviors and opinions without hurting your budget. Sign-up To Conduct Free Customer Satisfaction Survey The following table of links can help you find the SurveyShare sign-up sheet: Teacher Evaluation Software School Survey Template Free Customer Satisfaction Survey Free Survey Good Survey Software Survey Company Survey Questions Online Demographics Survey Course Evaluation       Dear Customer: As the manager of Gadgetron, I want to thank you for giving us the opportunity to serve you. Gadgetron appreciates your support and wants to be sure we are meeting your gadget-related expectations and needs. Please take a few minutes to inform us about the services you received so far from Gadgetron. 1) How would you describe the quality of customer service you experienced during your most recent contact with Gadgetron? Fantastic Great Average Not Good I am Angry 2) If customer service was not satisfactory, would you please explain what happened? 3) Would you say that the process for getting your concerns resolved was... Fantastic Super Average Not great Bad 4) How satisfied are you with the features and benifits of the gadget? Very satisfied fairly satisfied not very satisfied unsatisfied I am Angry 5) Could you please take a few minutes to elaborate on your opinion of the gadget, and its drawbacks? Click Here for Free SurveyShare membership Customer Service Representative Questions 6) Enter Your Question Text Here   Very much so I agree Unsure No, not really Disagree with all my heart and soul The customer service representative handled my request quickly. The customer service representative was knowledgeable. The customer service representative did a great job. The customer service representative was courteous. 7) Would you like to add any additional comments about the customer service representative that handled your inquiry? 8) How satisfied are you with Gadgetron, including our gadget quality, cost and customer support services? -- Select Here -- Very satisfied Satisfied UnSure Not satisfied I am Angry         An effective customer satisfaction survey program should focus on measuring perceptions of service promptness, courtesy of staff, responsiveness, and understanding of the customer's problem. You can use SurveyShare to conduct your customer satisfaction survey without the expense of printing, mailing, and hand-tabulating the results. SurveyShare Online Survey Company